How our clients benefit from working with us

For our China-based industrial customers we create exceptional value due to our deep and longstanding expertise in sourcing fasteners in China. As a result, our customers experience a significant increase in efficiency and a reduction of supply chain risks.

The close cooperation between headquarters and us helps us deliver outstanding technical solutions that fit the specific needs of industrial clients. 

Our customer-centric approach ensures a superior customer experience. We develop smart logistic solutions with and for our clients and are known for our outstanding customer service. 

We treat each customer as a VIP customer and have a proven track record of delivering best-in-class services to the most demanding industrial clients.

THE CASE FOR OUTSOURCING - SOURCING OF FASTENERS:

There is no cost advantage in not outsourcing. The wholesaler can realize economies of scale, the individual company not. The wholesaler has a quality management system specialized on fasteners which is difficult to duplicate for manufacturing companies with a completely different business model. Not to outsource, adds risks to operations. Quality assurance and delivery reliability are the outcome of multiple processes that must be professionally run and constantly optimized. To set up such a system is not easily done. 

WHY REYHER?

• We are the experts for sourcing of fasteners for industrial applications. We have deep application knowledge and understanding of specific customer needs.
• We built up a huge network of domestic suppliers which we qualified through an intensive qualification process.
• We supply the full range of products, standardized and non-standardized.
• We regularly audit our suppliers and help them develop further.
• We have a comprehensive and rigid quality management system.
• We have the technical expertise to support our clients with customized product solutions.
• Our extensive supplier network and deep knowledge of the Chinese market enable us to support our clients with solutions that make import substitution possible.

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THE CASE FOR OUTSOURCING - ORDER MANAGEMENT

To handle hundreds or even thousands of low-cost items is highly labor-intensive but adds little value to the whole business. At the same time the risks involved are high. Missing parts or low quality parts that need to be sorted out can cause significant delays in production and thus high losses. 

A professional order management system helps to avoid these and related risks as overstock. But it also requires maintenance to be fully functionable in the long run. There is expertise involved in setting up such order management systems. 

The business case for outsourcing the handling of C-parts to an external service provider and wholesaler of C-parts is therefore a strong one. It leads to a significant increase in efficiency, cost savings and a reduction of supply chain risks as disruptions of the production process. As a result the manufacturing enterprise can fully focus on its core business. 

WHY REYHER?

• As experts we have experience in setting up highly complex order management systems involving thousands of small items.
• Our new logistics center guarantees highest levels of availability and short delivery times.
• We visit our customers regularly to check whether there is need for updates of the order management system.
• We respond quickly and professionally when there is the need for trouble-shooting.
• We keep our promises and do not delegate our services to less qualified third parties.
• We have a track record of proven cost savings which we achieve for our customers.